![]() When I try off line activation for my licensed copy of version 20 I receive the message that activation failed because the server could not verify my license (or something of this sort). Hi! I have purchased the upgrade for C1 21 and I have received the new license key. ![]() Go to to verify whether the activation server is alive.ĥ. Contact Support if the steps above have not solved the issues. In some cases, the Firewall is blocking the communication from. Be sure to enter your password correctly.Ĥ. The email addresses and passwords are case sensitive. Use the email address tied up to the Capture One license key. Once a single-user license is activated for the first time, it is tied up to the Capture One account you once created on the website and used to activate Capture One for the first time by entering e-mail and password associated with that account.ģ. Still, you will be able to activate Capture One 12 with the Capture One 20 key.Ģ. For instance, after upgrading to Capture One 20, the license keys for your previous version(s) will not be valid.
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